Política de reembolso

Returns & Exchanges

Our return policy is valid for 30 days after receipt of your merchandise.

  • To start a return, please contact us first.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original box.
  • Please DO NOT mail any returns to us until you have contacted us and have received a reply approving your return.

Return Conditions

  1. Gift cards, clearance items and sale items cannot be returned.
  2. We do not accept a returned item that has been worn, damaged, or altered in any way.
  3. We do not accept returned items that have been sent back without proper returns requests.
  4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
  5. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-COMFMET products .

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Note: Please include your order number and images of the damaged item.

If you have further questions please email:info@comfmet.com